Terms of Service

Last Updated: September 10, 2026

These Terms of Service govern your access to and use of the Pelusora website and your purchase of products through our online store.

Pelusora is operated by TRI STATE LLC, a Wyoming limited liability company.

Registered Business Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

This address is our registered business address and is not a warehouse, fulfillment center, shipping origin, or general return facility.

By accessing our website, using our services, or purchasing products from us, you agree to these Terms of Service.

1. Eligibility and Account Information

By using our website, you represent that you are legally permitted to enter into transactions under the laws applicable to you.

You agree to provide accurate, current, and complete information when placing an order or creating an account.

You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.

You may not use our website, products, or services for unlawful, fraudulent, deceptive, or unauthorized purposes.

2. Products

We make reasonable efforts to accurately display and describe our products, including:

• Product descriptions.
• Images.
• Features.
• Specifications.
• Prices.
• Sizes and available options.
• Availability.

Actual colors, appearance, packaging, dimensions, or other characteristics may vary due to device settings, manufacturing variations, product updates, or other reasonable factors.

We reserve the right to update product information, discontinue products, or limit quantities when reasonably necessary.

3. Pricing

Prices, discounts, promotions, and availability may change without prior notice.

Applicable taxes, shipping charges, customs duties, import fees, or other charges may be calculated separately during checkout where applicable.

We reserve the right to correct pricing, listing, or promotional errors.

4. Orders

Submitting an order constitutes an offer to purchase and does not guarantee acceptance.

We may refuse, limit, or cancel an order where reasonably necessary, including because of:

• Product unavailability.
• Pricing or listing errors.
• Payment authorization issues.
• Suspected fraudulent or unauthorized activity.
• Incorrect customer information.
• Incorrect or incomplete shipping information.
• Violation of these Terms.

If an order is canceled after payment has been successfully collected, any applicable refund will be issued to the original payment method.

Orders may become difficult or impossible to modify or cancel after they have entered fulfillment.

5. Payments

Payments made through our website are securely facilitated through authorized third-party payment processors or payment gateways.

You agree to provide accurate, complete, and current billing, payment, and contact information.

Payment processing may be subject to the applicable provider's:

• Terms and conditions.
• Privacy policy.
• Security requirements.
• Fraud-prevention procedures.
• Authorization requirements.

Pelusora and TRI STATE LLC do not necessarily receive or store complete credit or debit card information.

We may decline or cancel transactions that cannot be successfully authorized or that reasonably appear to involve fraud, abuse, or unauthorized activity.

6. Ecommerce Platform

Our online store uses third-party ecommerce infrastructure and technology providers, including Shopify, to support functions such as:

• Website hosting.
• Ecommerce functionality.
• Checkout infrastructure.
• Order management.
• Customer accounts.
• Analytics.
• Website security.

Shopify provides ecommerce technology and infrastructure but is not the seller of products purchased from Pelusora.

Payment transactions may separately be facilitated through authorized third-party payment processors or payment gateways.

7. Shipping and Fulfillment

Orders may be processed, prepared, fulfilled, and shipped with the assistance of authorized third-party fulfillment providers, logistics providers, and shipping carriers.

Our registered business address in Wyoming is not a fulfillment center, warehouse, or shipping origin.

Fulfillment locations may vary depending on:

• Product availability.
• Inventory allocation.
• Customer destination.
• Applicable fulfillment provider.
• Logistics requirements.

Shipping and delivery estimates may also vary because of carrier operations, customs procedures, weather, transportation disruptions, or other circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

8. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Refund & Return Policy.

Customers must contact us before returning any product so that appropriate return authorization and instructions can be provided.

Our registered Wyoming business address should not be used as a return destination unless specifically authorized by our customer support team.

The appropriate return location may vary depending on the product, order, and applicable fulfillment provider.

9. Intellectual Property

The Pelusora website and its content may contain intellectual property owned by or licensed to Pelusora, TRI STATE LLC, or applicable third parties, including:

• Trademarks.
• Trade names.
• Logos.
• Text.
• Graphics.
• Images.
• Product photography.
• Videos.
• Website designs.
• Page layouts.
• Other creative materials.

You may not reproduce, distribute, modify, republish, commercially exploit, or otherwise misuse protected content without appropriate authorization.

Third-party trademarks and intellectual property remain the property of their respective owners.

10. Third-Party Services and Links

Our website may use or link to third-party providers supporting services such as:

• Ecommerce infrastructure.
• Payment processing.
• Fulfillment.
• Shipping and logistics.
• Analytics.
• Advertising and marketing.
• Website hosting.
• Customer support.

Your interaction with third-party services may also be subject to their respective terms and privacy policies.

We are not responsible for independent third-party websites or services outside our reasonable control.

11. Privacy

Personal information collected through our website is handled according to our Privacy Policy.

Authorized third-party service providers may separately process personal information according to their own privacy policies and applicable legal obligations.

12. Customer Feedback

If you submit reviews, feedback, photographs, comments, suggestions, or other content, you represent that you have the necessary rights to provide that material.

You may not submit content that:

• Violates applicable law.
• Infringes third-party rights.
• Contains malicious software.
• Is fraudulent or intentionally misleading.
• Contains unlawful or abusive material.

Where permitted, customer feedback may be used for legitimate business, marketing, or product-improvement purposes.

13. Prohibited Activities

You may not:

• Violate applicable laws or regulations.
• Commit or attempt fraud.
• Provide false or misleading information.
• Use unauthorized payment methods.
• Transmit malware or malicious code.
• Attempt unauthorized access to our systems.
• Interfere with website security.
• Collect personal information unlawfully.
• Misrepresent your identity.
• Infringe intellectual property rights.
• Abuse our website or customer support channels.
• Use our services for deceptive or unlawful activities.

We may restrict or terminate access when reasonably necessary to protect our website, customers, business, or third parties.

14. Website Availability and Errors

We make reasonable efforts to maintain the accuracy, security, and availability of our website.

However, our website may occasionally:

• Contain errors or omissions.
• Experience technical interruptions.
• Display inaccurate availability.
• Contain incorrect pricing or shipping information.
• Become temporarily unavailable.

We reserve the right to correct errors, update information, or cancel affected orders where reasonably necessary.

15. Disclaimer of Warranties

To the extent permitted by applicable law, our website, products, and services are provided subject to the warranties, representations, and consumer protections expressly provided by us or required by law.

We do not guarantee that our website will always operate without interruption or error.

Nothing in these Terms excludes warranties, protections, or remedies that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by applicable law, Pelusora and TRI STATE LLC will not be liable for indirect, incidental, special, punitive, or consequential damages resulting from use of our website, services, or products.

This limitation does not apply where liability cannot legally be excluded or limited.

Nothing in these Terms limits mandatory consumer rights available under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Pelusora and TRI STATE LLC from claims, losses, liabilities, or reasonable expenses arising from:

• Your unlawful use of our website.
• Your violation of these Terms.
• Fraudulent or abusive activity.
• Your infringement of third-party rights.

18. Termination

We may suspend or terminate access to portions of our services where reasonably necessary due to:

• Violations of these Terms.
• Fraudulent or unlawful activity.
• Security risks.
• Abuse of our website or systems.

Provisions that by their nature should survive termination will remain effective to the extent permitted by law.

19. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by applicable law.

20. Governing Law

These Terms are governed by applicable United States law and, where applicable, the laws of the State of Wyoming.

Nothing in this section limits mandatory consumer rights or protections available under the laws of a customer's jurisdiction.

21. Changes to These Terms

We may update these Terms from time to time to reflect changes to our:

• Business practices.
• Website functionality.
• Services.
• Operational requirements.
• Legal or regulatory obligations.

The current version will be published on our website.