Privacy policy
Privacy Policy
Last Updated: September 10, 2026
This Privacy Policy describes how Pelusora, operated by TRI STATE LLC, collects, uses, stores, and shares personal information when you visit our website, make a purchase, communicate with us, or otherwise use our services.
Registered Business Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States
This address is our registered business address and is not a warehouse, fulfillment center, shipping origin, or general return facility.
Personal Information We Collect
Depending on how you interact with our website, we may collect or process information such as:
- Name.
- Email address.
- Telephone number.
- Billing address.
- Shipping address.
- Order and transaction information.
- Account information.
- Customer service communications.
- Device and browser information.
- IP address.
- Website activity and interactions.
- Marketing preferences, where applicable.
Payment information may be securely collected and processed by authorized third-party payment processors or payment gateways used to facilitate transactions through our website.
Pelusora and TRI STATE LLC do not necessarily receive or store complete credit or debit card information. Payment information may be processed directly by the applicable payment provider according to its own privacy policy, terms, and security practices.
Personal Information Sources
We may collect personal information:
- Directly from you when you place an order, create an account, contact us, or otherwise provide information.
- Automatically when you access or use our website, including through cookies and similar technologies.
- From service providers used to operate our website and business.
- From business partners or other third parties where permitted by applicable law.
How We Use Your Personal Information
We may use personal information to:
- Process and manage orders.
- Facilitate payments.
- Fulfill and ship purchases.
- Communicate regarding orders and deliveries.
- Provide customer support.
- Process returns, exchanges, and refunds.
- Maintain customer accounts.
- Improve our website, products, and services.
- Analyze website performance.
- Detect and prevent fraud.
- Maintain website security.
- Send marketing communications where permitted.
- Maintain business and transaction records.
- Comply with applicable legal, regulatory, tax, and accounting requirements.
Ecommerce Platform and Technology Providers
Our online store uses third-party ecommerce infrastructure and technology providers, including Shopify, to support certain website and commerce functions.
These providers may process personal information as necessary to provide services such as:
- Website hosting.
- Ecommerce functionality.
- Checkout infrastructure.
- Order management.
- Customer account functionality.
- Analytics.
- Website security.
Payment transactions may separately be facilitated through authorized third-party payment processors or payment gateways.
Each service provider may process personal information according to its own privacy policies, terms, and applicable legal obligations.
Cookies and Similar Technologies
Our website may use cookies, pixels, and similar technologies to:
- Maintain shopping cart functionality.
- Remember preferences.
- Improve website functionality.
- Analyze website traffic and performance.
- Understand customer interactions.
- Measure marketing and advertising performance.
- Detect and prevent fraudulent activity.
You may control certain cookies through your browser settings and, where available, website cookie preference tools.
Sharing Personal Information
We may share personal information with third parties when reasonably necessary to operate our business and provide our services.
These parties may include:
- Ecommerce and website technology providers.
- Authorized third-party payment processors or payment gateways.
- Fulfillment and logistics providers.
- Shipping carriers.
- Analytics providers.
- Advertising and marketing providers.
- IT and cybersecurity providers.
- Customer service providers.
- Legal, accounting, and other professional advisers.
We may also disclose personal information where required by applicable law, regulation, subpoena, court order, governmental request, or other valid legal process.
Information may also be disclosed where reasonably necessary to prevent fraud, protect our customers or business, enforce our terms, or defend legal rights.
Shopify
Our website may use Shopify as an ecommerce technology and hosting provider.
Information submitted through our website may be transmitted to or processed by Shopify where necessary to provide ecommerce infrastructure, website functionality, analytics, security, and related services.
Shopify's handling of personal information may also be subject to its own privacy practices and applicable legal obligations.
Marketing and Advertising
Where permitted by law, we may use personal information to provide marketing communications and measure advertising performance.
Certain advertising or analytics activities may be considered “sharing,” “targeted advertising,” or similar processing under some privacy laws.
Where applicable, eligible users may have the right to opt out of certain processing activities.
Sale or Sharing of Personal Information
We do not sell personal information for monetary compensation.
Where applicable privacy laws define certain advertising or data-sharing activities as a “sale” or “sharing” of personal information, eligible users may exercise applicable opt-out rights.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.
We also rely on security measures implemented by authorized third-party providers used to operate our website and facilitate transactions.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete transactions.
- Fulfill orders.
- Maintain business records.
- Provide customer support.
- Process returns and refunds.
- Resolve disputes.
- Detect and prevent fraud.
- Comply with applicable legal, tax, accounting, and regulatory requirements.
Retention periods may vary depending on the nature of the information and applicable requirements.
Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information.
- Request correction of inaccurate information.
- Request deletion of certain information.
- Request a copy of certain information.
- Restrict certain processing.
- Object to certain processing.
- Withdraw consent where applicable.
- Opt out of certain marketing communications.
- Opt out of certain targeted advertising or data-sharing activities where applicable.
To submit a privacy request, contact:
We may request information reasonably necessary to verify your identity before processing certain requests.
International Data Transfers
Our website and authorized service providers may operate in multiple countries.
As a result, personal information may be processed, stored, or transferred in the United States or other jurisdictions where our authorized service providers operate.
Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.
Children's Privacy
Our website and services are intended for individuals who are legally permitted to make online purchases.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has improperly provided personal information to us, contact contact@pelusora.com.
Third-Party Websites and Services
Our website may contain links to, or integrations with, services operated by third parties.
Information provided directly to third-party providers may be governed by their own privacy policies and terms.
We are not responsible for independent third-party websites or services outside our reasonable control.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technology, services, business operations, or applicable requirements.
The most current version will be published on our website.
Contact Us
For questions regarding this Privacy Policy or our privacy practices, please contact:
Pelusora
Operated by TRI STATE LLC
Registered Business Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States
Email: contact@pelusora.com
Phone: +1 (786) 382-9983
Customer Support Hours: Monday–Saturday, 8:00 AM–5:00 PM PST